FAQ

General

Yes, you can confirm your order via Facebook, Instagram, or WhatsApp.

You can cancel your order within 1 day of confirmation by contacting customer support

We only have artificial jewelry.

Delivery

Yes, you need to contact us within 1 day of placing your order to inform us of the change.

Your order is generally delivered within 5-7 business days.

Yes, after your order is confirmed, you will receive a confirmation email with your order ID. You can track your order by entering the required information on this page: Order Tracking

Exchange & Refunds

No! We only offer exchange. You can read our exchange policy at: Exchange & refund

You can request an exchange within 2 days of receiving your order.

To make an exchange request, please contact our customer support

Customer Support

You can reach us via email, phone, WhatsApp or Contact Form

If you don’t find the answer to your question in the FAQs, you can contact us directly. Our team is ready to assist you.